Our #1 goal at DripJoy is your satisfaction. When you commit to us, we commit to making your experience the best possible. That’s why we’ve developed comprehensive guarantees around our products.
We provide a 30-Day Money Back Guarantee on all first time orders. If for any reason you aren’t satisfied with your coffee, brewer, or other product, we’ll refund your money – no questions asked.
When you build a custom coffee subscription, we allow you to choose the roasts you’ll receive, and we populate our favorites to make it easy. You can adjust the roasts you’ll receive on future orders from your subscription settings. If you are unsatisfied with the flavor of a roast, let us know and we’ll replace it with one you’ll love.
For too long, customers have dealt with clogged, broken single serve brewers. DripJoy’s single serve coffee maker is engineered to reduce clogging, scale, and to last for a very long time! We back this up with an unmatched guarantee: as long as you are a subscriber with DripJoy, we’ll replace your brewer if it breaks. Before contacting us for a replacement, review the common questions we receive about the brewer, chances are you’ll be able to work through the issue without a replacement. If you can’t, contact us here.
All guarantees are subject to our terms & conditions.